Anand Pillai is a seasoned business leader with over four decades of experience in various leadership roles in multinational corporations, including Reliance Industries ( Sr Executive VP), HCL Technologies ( Global Head Talent and Business Transformation) and TATA Group. He is widely regarded as a management expert and author who has made significant contributions to the fields of leadership, organizational transformation, and innovation. Anand is an known leader in leadership coaching and organizational transformation with extensive experience in coaching and training C-level executives, senior and middle managers across various sectors.

His expertise in leadership, innovation, and organizational development has earned him a reputation as a thought leader and change agent. As the Managing Director of Leadership Matters Inc., Anand is committed to helping organizations build strong leadership capabilities and drive transformative change. His focus is on creating effective leadership models, developing leadership talent, and driving Business transformation.

Anand is a regular contributor to various business publications and has been featured in numerous international media outlets. Anand has won several awards for his work in talent management, leadership development, and employee engagement. He has also done extensive research on cross-cultural relationships, intrapreneurship, and innovation, making him a highly sought-after consultant on these subjects globally. .

Anand Pillai is a strong advocate of innovation and entrepreneurship in India. He has been actively involved in promoting innovation and entrepreneurship through various initiatives, including mentoring start-ups and serving on the advisory boards of several incubators and accelerators. Overall, Anand Pillai is a highly respected thought leader and change agent who has made significant contributions to the fields of leadership, innovation, and organizational transformation. He is a highly sought-after speaker and has delivered keynote speeches at various industry events and conferences around the world.

Pillai is known for his engaging and thought-provoking presentations, and his ability to inspire audiences to think differently about leadership and innovation. His insights and advice continue to be highly valued by leaders across the globe, and he is committed to nurturing the next generation of business leaders and equipping them with the skills and knowledge they need to succeed in the competitive global marketplace.

Over 20 years in consulting and executive education worldwide.

A member of the Blue Ocean Strategy Network, George co-founded Strategy Regeneration a group that uses the Blue Ocean methodology to run in-company workshops. Worked with Chan Kim and Renée Mauborgne, authors of The Blue Ocean Strategy, in the development and delivery of Blue Ocean Strategy Programmes and Seminars for Executive Development in the global marketplace,

Worked and led assignments on Blue Ocean Strategy for global companies like Abbott, AXA, Aviva, Danone, Pfizer, Starwood, Tata, Danone, Axa, Valeo and L’Oreal among others.

Held various academic roles including Affiliated Professor of the Practice of Management at INSEAD,, Academic Programme Director at CEDEP in France and Visiting Professor at the Russian School of Business at Skolkovo. Adapted the methodology to challenges at the Base of the Pyramid and Sustainability, working with the Centre for Social Innovation at INSEAD.

Prior to his academic career, he spent a decade in research and consulting, focusing on innovation. Has worked in industries such as healthcare, pharmaceuticals, electronics, software and Infrastructure.

An MBA from INSEAD (1975). Speaks fluent English, French, German, Hindi as well as other regional Indian languages.

Over 25 years’ of experience in fields such as Sales, Customer Service, Key Account Management, Retail/Franchisee Management, Franchisee P&L, Analysis, Performance Measurement, Project Management and Learning & Development in organizations such as HCL, Apex Engineers, Punwire, AT&T and Idea Cellular Ltd.

Worked in tech sales, have been effective in institutional/ corporate sales. Have been extremely efficient in managing premium key accounts across the country in highly a competitive environment.

Have handled customer service department to ensure the service requirements of large customer base is managed with least or zero errors, have been responsible for complete life cycle management of consumers.

Worked in high level strategic role to conceptualize new sales & Service models to deal with the changing telecom landscape. Rolled out the model nationally in record time.

Have handled many critical projects like, new circle launch, Subscriber churn reduction, Consumer Segmentation, Preparedness for MNP, Handholding of new consumers & Loyalty.

Have handled the service center operations of Mumbai circle in most efficient way, maximum number of franchisees rolled out in least time and instrumental in driving profitability of franchisees, the new approach adopted resulted in increment in the post-paid business in Mumbai circle during the period Dec 2010 to June 2013. Maintained the Service Center audit scores at number one position nationally.

Instrumental for critical activity of communications to internal teams, consumers & business partners on all new developments in products, process & regulatory. Instrumental in driving improvements in Customer Satisfaction Scores.

Have been trained by Satmatrix (Bain & Co) on Net Promoter Score.
Have done many training interventions leading to overall organizational improvement.